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As a Principal-level engineer, you should be prepared to work across organizational boundaries, partnering with stakeholders to gather engineering requirements and provide solutions, thus enabling internal customers to adopt Intuits Developer Experience Platform.

If you relish the challenge of diving deeply into infrastructure technology, crafting software, designing and implementing complex systems, and having direct engagement with your customers, this role will be a perfect fit for you!

Responsibilities
Assist and drive our internal partners and customers to make the most of all parts and benefits of Intuits Developer Experience Platform (AppFabric, APIs, Developer Tools, Modern SaaS Platform, Observability, Traffic)
Promote an AI-first mindset and leverage customer and platform data to accelerate the adoption of the Developer Experience Platform across Intuit
Predict, prevent, understand, identify, and resolve any unique customer problems and scenarios that hinder Intuit's core technology capabilities and the development of solutions
Collaborate with product management to understand current usage and feature gaps across multiple platforms and products. Then, provide suggestions and support the implementation to address these gaps
Help ensure the successful delivery of high-quality components, including requirements, design elements, code, and documentation, to enable partners to use Intuits Developer Experience Platform
Help with defining, owning, and executing one or more of Intuit's strategic Technical Goals
Proactively understand and identify complex customer problems and unique scenarios that hinder their ability to leverage capabilities across multiple domains, while also delivering custom and scalable solutions
Maintain continuous engagement with customers across multiple business units to comprehend end-to-end usage of various platforms and products, and pinpoint organizational charter gaps
Influence organizational charter and roadmap by delivering critical customer insights
Work across multiple channels to resolve significant customer issues and production blockers, acting as a key driver for solutions
Exhibit a platform mindset and create sustainable, scalable, and maintainable solutions
Demonstrate expertise in understanding the product and advanced concepts in distributed systems
Observe and implement best practices for platform adoption
Determine product maturity, design and drive the development of advanced self-service utilities across the board to enhance ease of adaptability
Be the brand ambassador for tools and utilities owned by the team to increase adaptability
Stay updated with new and emerging technologies and share knowledge with a wider group
Act as the technical subject matter expert: mentoring fellow engineers, demonstrating technical expertise, and leading a small team to overcome challenging programming and design problems
Work effectively with all team members to achieve commitments.
Approximately 2040% hands-on coding
Foster a positive team dynamic and dedication to team success.
Cultivate and apply technical skills in service to customers
Experience with Agile Development, SCRUM, or Extreme Programming methodologies is essential

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview
Were investing in a culture of builders by fostering an environment where innovation, creativity, and bold thinking are encouraged. The builder mindset is necessary for us to accelerate our move toward AI-native experiences. This requires more builders who can rapidly apply AI and emerging technologies to solve our customers problems.

Responsibilities
Drives velocity in the organization by accelerating customer, business, and technology outcomes by identifying and driving key opportunities across the company
Drives significant technology initiatives end-to-end, including horizontal layers of the architecture
Understands customer behaviors and partners with cross-functional partners to influence and drive end-to-end solutions for customer problems
Drives design and implementation of durable software solutions that will solve critical customer problems in a fast-paced environment
Executes with a boundaryless mindset and contributes to solutions outside of their primary area of ownership.
Creates robust, scalable, and secure technical designs, effectively implementing them to balance short-term and long-term objectives, ensuring high availability and optimal performance of applications
Passionate for continuous learning, experimenting, and applying cutting-edge technology and software paradigms to solve customer problems
Knowledge of building AI-native applications:

Guides the applicability of AI to customer problems through a deep understanding of the value and limitations of AI technologies
Understands evaluation tools to validate and measure the accuracy of solutions
High-level understanding of how AI models work, the different types of AI models that exist, and their pros and cons
Understanding of the latest tools and technologies that apply AI to real-world applications
Team Collaboration:

Partners with other groups both inside and outside of Intuit for cross-functional design, development, and integration
Works with cross-functional team members from Architecture, Product Management, and Operations to design, develop, test, and release features
Community:

Contributes to standards, patterns, and best practices that improve the engineering community
Provide perspective on leading industry trends, recommendations on new and emerging technologies, technology prototypes, patent proposals, and engineering process improvements

Tens of millions of customers around the world use Intuit's products, trusting us with their most sensitive financial data, and using our products and tools to manage their finances. We are dedicated to protecting our customers data and keeping them safe against all forms of cybercrime, As a Staff Technical Program Manager in Intuits Cybersecurity, Compliance, Risk & Fraud (CyberCRAFT) space, you will partner with leaders across Intuit to create and evolve our CyberCRAFT strategy and ensure the highest level of execution against the plan. You will be part of a team that is creating state-of-the-art technology solutions, loves to learn, iterate, and improve, and is passionate about staying one step ahead of bad actors and ensuring excellence and rigor around implementation of all compliance regulations applicable to Intuit to maintain the highest level of customer trust.

We are looking for an experienced program manager with strong leadership, relational skills, problem solving, technical, and program delivery skills, and a demonstrated ability to enable technical and cross-functional teams to tackle complex problems and deliver outcomes in our data protection space. In this role, you will be part of our CyberCRAFT PMO, as well as our Intuit-wide program management community. If you are passionate about enabling teams to deliver value at scale that helps protect Intuit, our consumers and small businesses, we would love to have you join our team.

#LI-Hybrid

Responsibilities
Develop the structure for a portfolio of programs and initiatives, and drive the operating rhythm across this portfolio to bring together complex, cross-organizational teams [if we end up with staff level, we think more about portfolio of programs, if we end up with sr. I'd be ok with more program-level work, as long as it's fairly complex/cross functional, etc.]
Drive creation of program implementation and execution plans across all phases of planning, development, and production readiness and launch
Partner with key stakeholders in executive teams, product management & engineering, and various cross-functional teams to effectively drive toward program outcomes
Quickly and effectively identify and clarify the critical issues and dependencies that need action and drive them through to closure. Communicate results clearly and in actionable form. Effectively balance business needs versus technical constraints.
Communicate progress across the organization and at all levels; Includes program status, risks, dependencies and change control
Anticipate, recognize, and work through resistance or setbacks independently
Thrive in establishing order and clarity among ambiguity and chaos
Work well with others when conflicts arise, with ability to influence others to work toward program outcomes