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Join us at Check Point Software Technologies as a Software Development Team Lead and play a pivotal role in revolutionizing how organizations defend against cyber threats.

As part of our team, you'll not only lead a group of talented individuals in developing cutting-edge cybersecurity solutions but also have the opportunity for personal and professional growth within our company. We believe in investing in our employees' development and offer opportunities for advancement as we continue to innovate and expand our reach in the cybersecurity industry.

If you're passionate about innovation, driven by excellence, and eager to make a difference in the ever-evolving world of cybersecurity, we want to hear from you.

Key Responsibilities:
Lead and manage a team of professional Software Developers, providing direction, guidance, and mentorship.
Collaborate with cross-functional teams to define project requirements and objectives, ensuring alignment with company goals.
Drive the development and implementation of innovative cybersecurity solutions, leveraging emerging technologies and industry best practices.
Monitor project progress and performance, identifying risks and implementing mitigation strategies as needed.
Foster a culture of innovation, collaboration, and continuous improvement within the team.

Job Id: 20715

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online.

Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people.

Were looking for a Customer Success Manager to work closely with a selection of our Enterprise clients. The ideal candidate will have a background in digital marketing, data and customer success, and enjoy working directly with clients to help solve business problems and provide data-driven outcomes. This role will also serve as a product expert to help drive customer adoption and retention, generating insights and creative ideas for Similarweb solutions. This role will report to the Team Manager, Client Services.



Why is this role so crucial at Similarweb?

The Customer Success Manager is a key player on the Enterprise Team collaborating with various internal cross-functional teams and serving as a trusted advisor to our clients by working in a consultative manner.

The CSM's ability to create relationships with clients, and help them extract real business value using our solutions is essential to keeping clients engaged with Similarweb for years.



So, what will you be doing all day?

Your role as part of the Customer Success Team means your daily responsibilities may include:

Being the primary point of contact for all users on the account, responsible for identifying the clients pain points and defining client success
Responsible for onboarding, training, boosting engagement, and evangelizing Similarweb and all our offerings
Act as a trusted partner and advisor to the client, providing guidance and support throughout our journey and partnership.
Identify and mitigate account churn risks, implementing proactive measures to retain customers and enhance their experience.
Ensure our clients are engaged with the platform, taking action based on our data-driven insights and understanding the value it brings them towards achieving their business goals.
Support in uncovering and identifying upsell opportunities during the customers lifecycle.
Develop strong subject matter expertise across all Similarweb solutions